Nigeria’s Commission for Consumer Protection Asks Nigerians to Report Any Harassment From Loan Apps

The Federal Competition and Consumer Protection Commission (FCCPC) has asked Nigerians to report any harassment and intimidation experienced regarding their outstanding loans from digital lenders.

The FCCPC, in a short video ad, put out on its platforms, encouraged Nigerian citizens to report any occurrences of harassment or intimidation perpetrated by these loan applications and businesses. This directive emerges in response to rising concerns about the aggressive tactics of some loan applications and businesses to recover customer debts.

Numerous Nigerians have reported experiences of receiving threatening messages, unsolicited phone calls, and experiencing social media harassment from these loan entities. In an official statement, the FCCPC underscored the principle that “no consumer should live in fear” and reaffirmed its commitment to protecting Nigerians from unfair and deceptive practices in the marketplace. The commission cautioned loan applications and businesses that engaging in harassment and intimidation will result in severe consequences.

The FCCPC has encouraged Nigerians to report incidents of harassment or intimidation by loan applications and businesses through its official channels. The commission has assured the public that it will conduct timely investigations and take necessary action against offenders.

This initiative by the FCCPC is a positive development for many Nigerians who have fallen victim to predatory loan practices. It signifies a governmental commitment to uphold consumer rights and promote fair business practices within the nation.

Nigerians are advised to report any instances of harassment or intimidation to the FCCPC via its website or social media platforms. Additionally, the commission can be contacted through its toll-free line or by visiting its offices directly.

By reporting these incidents, Nigerians can assist the FCCPC in combating predatory behaviours through loan applications and contribute to the establishment of a safer environment for consumers seeking credit and financial services.

Read Also: FCCPC Warns Commercial Banks Against Service Disruptions

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